Terms of service
Last updated: April 2026
Welcome to Hello Scrubby! By accessing or purchasing from helloscrubby.com, you agree to the following terms. Please read them carefully.
1. General These Terms of Service apply to all users of the site, including browsers, customers, and contributors of content. By using our site, you agree to be bound by these terms. We reserve the right to update or modify these terms at any time without prior notice.
2. Products All products are handmade and subject to slight variations in color, shape, and texture. Product images are digital renderings and are intended to represent the design only. Hello Scrubby reserves the right to discontinue any product at any time.
3. Pricing All prices are listed in US dollars and are subject to change without notice. We reserve the right to correct pricing errors at any time. In the event of a pricing error, we will notify you and give you the option to proceed at the correct price or cancel your order.
4. Orders By placing an order, you represent that you are of legal age and that the information you provide is accurate and complete. We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or abusive.
5. Pre-Orders Pre-order items are paid for at the time of purchase. Estimated fulfillment timelines are provided in good faith but are not guaranteed. In the event of a significant delay, we will notify you by email. Pre-orders may be cancelled for a full refund any time before shipment.
6. Intellectual Property All content on this site — including product names, character names, descriptions, photography, branding, and design — is the property of Hello Scrubby and may not be reproduced, distributed, or used without express written permission.
7. User Conduct You agree not to use this site for any unlawful purpose or in any way that could damage, disable, or impair the site or interfere with any other party's use of the site.
8. Limitation of Liability Hello Scrubby shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the order in question.
9. Product Safety Hello Scrubby sponges are intended for household cleaning purposes only. They are not toys and are not suitable for children under 3 years of age. Hello Scrubby is not responsible for any injury or damage resulting from misuse of our products.
10. Privacy Your use of this site is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.
11. Contact Questions about these terms? Reach out to us at hello@helloscrubby.com — we're real people and we're happy to help.
Hello Scrubby · helloscrubby.com · @helloscrubby